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GENERAL QUERIES 

Yes! COD is available for orders below INR 2000 on all serviceable pin codes. 

Easy returns up to 7 days of delivery. Return pickup available on selected pin codes. 

If you have received a defective product (printing defect or damage to the clothes), send us images and video of the product unwrapping at steekstyle@gmail.com and we will get back to you.

 Please note that the Return request needs to be raised within 7 days of the delivery date. Reverse pickup will be done in 2-3 working days by our courier partner. Once we receive the product, we would get in touch with you to confirm your request.

In addition, all returned products must be unused or unwashed or undamaged and must be returned with the original packing and tags when we receive them. Items without tags will not be accepted.

No extra charges

The order usually takes 2-5 working days to reach all the metros and tier I cities, however for some pin codes it might take a little more time. In case of delay please get in touch with us on: 

Instagram: @steek_style

Whatsapp: +91 79703 30825

Email- steekstyle@gmail.com

You will get a confirmation of the placed order on your registered email ID/ phone number. Besides, we will further notify you once it is dispatched from our warehouse.

In case the order does not get delivered within 7-10 working days, you can write to us at:
Instagram: @steek_style

Whatsapp: +91 79703 30825

Email- steekstyle@gmail.com


We will do our best to get it delivered at the earliest.

We charge a shipping fee of INR 50/- on all COD orders.

At the moment, we do not deliver items outside India.

However, you can make a purchase from anywhere in the world as long as the shipping address is within India.

CANCELLATION, RETURN & REFUND

You can cancel your order within 1 hour of placing the order via the website and msg us on Whatsapp. You can opt to cancel order by clicking the cancel order button in the Order confirmation message.

Once an order goes into processing we can NOT guarantee that it can be canceled and do not guarantee refunds

In case of returns,Customers can return their order within 7 days after an order has been delivered.  Visit the returns/ refund section on the website and whatsapp us to raise a return request for your order.

You need to pack the product back in its original packing (with tags) and handover the packet to our courier person.

As soon as we have it back in our warehouse, we will verify and issue a refund on the same account details used while making payment.

We strive to deliver the best quality standards, however, in case you receive a damaged / defective product, we should be notified within 24 hours of delivery. Also, we request you to email us a photograph of the damaged / defective product on:

Instagram: @steek_style

Whatsapp : +91 79703 30825

Email- steekstyle@gmail.com

Incase you fail to intimate about the same, the return might not be processed.

We try our best to deliver the right products within time, however, in a few rare cases if you receive a different / wrong product, please visit the returns/ refunds section on the website or click here to raise a return request if you receive any wrong order. 

Return request needs to be raised within 7 days of the delivery date.

We don't have exchanges. For return , the reverse pick up will be done in 2-3 days once the request is placed. It takes 7-10 days for the product to arrive at our warehouse, post which it undergoes a quality check.

Once it passes the QC, the refund for return or the request for exchange will be initiated within 72 hours.

Once the product is dispatched, it will take 7-10 working days to reach you. For further assistance please get us in touch:

Instagram: @steek_style

Whatsapp :+91 79703 30825

Email- steekstyle@gmail.com

Yes

It takes 7-10 days for the product to arrive at our warehouse after the reverse pickup is done, after which it undergoes a quality check.

Once it passes the QC, the refund for return or the exchange request will be initiated within 72 hours.

In case of orders placed with discount is returned, the discount will be waived of and the products will be billed on MRP.

The balance amount will be refunded to bank account. 

For prepaid orders, the mode of refund depends on the mode of payment for the order. The amount would be credited to your account within 2-3 working days. If not, please get in touch with your respective bank.

If you have still not received reach out to 

Email- steekstyle@gmail.com

Once the product(s) reaches us and passes the QC, refund will be credited to source account and we will be sent to the registered E-mail and WhatsApp number.

For further information on your returned order, you may log into your account or reach us at:

Instagram: @steek_style

Whatsapp :+91 79703 30825

SIZING HELP

While placing your order you will find an option for the SIZE CHART on the product page which includes detailed information on sizes and fit. You may click on the same and find your perfect size.

PAYMENTS

In most cases, the payment gets automatically credited back to you account within 2-3 business days. In case it does not, mail us the details of your transaction at:

Instagram: @steek_style

Whatsapp :+91 79703 30825

Email- steekstyle@gmail.com

We will verify and get back to you at the earliest.